FAQ

You don’t need an account to place an order but having an account enables you to save your personal information and review previous orders. Please note that we do not retain any payment information within your account.

We currently accept the following payment methods (you will have the option to select your payment method when placing an order):

• Offline Payment (Direct Bank Transfer)

• Credit / Debit Card

• PayPal

To make a purchase, simply select the items you would like to order and add them to your shopping bag. You can then proceed through the checkout process and make a secure online payment using your debit or credit card (Visa, Mastercard & American Express), offline payment (bank transfer), or PayPal account.

Currently there are NO tax in Malaysia.

For deodorants, you may request for a full refund if it doesn't meet its claims or if it doesn't suit you, provided it is the first time you are purchasing this product. Refund can be claimed up to a maximum of 2 weeks from the date of purchase, and can only be claimed once.

For other products, refunds will only be acceptable if the item(s) are severely damaged during shipment. You will also get a refund if there was a mistake on our part, such as sending you a product that has past its expiry date.

We do not refund for reasons such as allergy to certain ingredients, or if the particular smell of a product is not to the customer's liking.